Troubleshooting

We added the most common issue can happen when you build/deploy/run Telar Social. If you can not see your issue use Slack community for general question. For technical bug Github is the right place to track technical issues.

Backend

I get error like wrong username/password to send email while trying signup new user

• Check if your smtp_email, ref_email, ref_email_pass email cofiguration are correct.
• Check if you set the right port for smtp_email e.g. for gmail smtp_email=smtp.gmail.com:587.
• In case you are using gmail make sure you use one of these options.
  • Gmail app password (Recommended): This option will create an app password to use for specific app(Telar Social) instead of using your Gmail account password. But to create an app password you need to enable 2-Step Verification to secure your account.
  • Turn on less secure app (Not Recommended): If you want to use your Gmail account password you need to turn on less secure app access.